Please note: This blog article was supplied by the team at Personal Injury Solicitors Southampton and does not necessarily reflect my own personal views.
If you have suffered an accident and have sought the advice of a personal injury solicitor, then the majority of the time you will be represented professionally and they will help you to get the best from your accident claim. However, there can be times when a personal injury solicitor does not quite perform to the standard that you would expect. If you are unlucky enough to have experienced this kind of disappointment then you can look to the services of a professional negligence solicitor to help claw back any financial losses you might have incurred due to bad advice.
Personal Injury Solicitors Ethical Duty
When personal injury solicitors represent their client, then it is their legal and ethical duty to inform the client how much they could potentially win as part of their accident claim. If the lawyer has given you inaccurate advice that devalues how much you could win in compensation (or even if they make an error) then this could be viewed as negligent behaviour.
At Personal Injury Solicitors Southampton we’ve worked very hard to ensure our reputation and working practices, so thankfully have never had this happen to us. But what if it happened to you? What can you do in order to stand the best chance of success in a potential legal mine-field?
Making an Official Complaint
The first thing that you should do if you have suffered financial loss during an accident claim is to make an official complaint via your personal injury solicitors own complaints procedure. All solicitors have these, for example at our firm Southampton Personal Injury Solicitors, ours can be found on our website. If you do this it will let the solicitor have a look at the complaint and let them respond correctly. If you are not happy with the response then at this time you can refer your complaint to the Legal Ombudsman. If the Ombudsman rules in your favour then he can request a small, but limited, figure of compensation to be paid to you by the personal injury solicitor concerned.
Using a Qualified Claims Company
However, if the claim looks like it’s going to be large one, then the Legal Ombudsman will more likely than not recommend that you instead use a fully qualified negligence legal firm. They will be able to help you to make a proper and professional claim against the personal injury solicitors that have misrepresented you.
Choose a Personal Injury Solicitor Carefully
Of course, you might not have to go through any of this process if you pick your personal injury firm carefully before hand. We recommend that you talk to us at the Southampton Personal Injury Solicitors website as we have a great reputation on the south coast for providing quality services with near perfect customer satisfaction rate.
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